Meet Lynne, a Personal Care Worker using technology to enhance resident experience
Every member of our Care Team uses CareKeeper, an advanced technology application, that helps staff build better connections with residents and provide even more personalised care.
Lynne, who has been at Alexandra Gardens for seven years, says the hand-held app provides up-to-date information about each resident’s life story, clinical care needs and lifestyle preferences. Importantly, this saves valuable time and helps her engage with residents about what’s important to them.
“With CareKeeper, I have quick access to residents’ care plans and their routines. I’m also able to see their history, find out about their interests and see what they enjoy doing to help spark conversations,” says Lynne.
“The technology lets me spend more one-on-one time getting to know individual residents well so I can tailor care and enhance their everyday wellbeing.”
“It’s so lovely to hear from the families, how happy they are to see their parents and grandparents enjoying life,” she says.
Manager, Sandra, says the technology benefits all residents and staff. “It helps our team provide tailored care based on each resident’s unique needs. Importantly, it frees our team to spend more time caring for residents, and less time doing paperwork and handovers,” she says.
To find out more about our welcoming community, call our friendly admissions team on (02) 4999 3000 or emailing admissionsAG@prescare.org.au.
